:root {
  --faq-bg: #f3f5f8;
  --faq-surface: #ffffff;
  --faq-surface-soft: #f7f9fc;
  --faq-text: #17202e;
  --faq-muted: #647084;
  --faq-subtle: #98a2b3;
  --faq-border: #dfe5ee;
  --faq-border-soft: #edf1f6;
  --faq-red: #c92a31;
  --faq-red-dark: #a61f26;
  --faq-red-soft: #fff3f4;
  --faq-blue: #1677ff;
  --faq-blue-dark: #0b5bd3;
  --faq-blue-soft: #eff6ff;
  --faq-green: #12b76a;
  --faq-orange: #f79009;
  --faq-radius-sm: 6px;
  --faq-radius: 8px;
  --faq-radius-lg: 10px;
  --faq-shadow: 0 18px 42px rgba(15, 23, 42, 0.11);
  --faq-shadow-sm: 0 1px 2px rgba(15, 23, 42, 0.04), 0 8px 18px rgba(15, 23, 42, 0.04);
  --faq-focus: 0 0 0 3px rgba(201, 42, 49, 0.16);
  --faq-control-height: 36px;
  --faq-dense-height: 32px;
}

html {
  background: var(--faq-bg);
}

body {
  background:
    linear-gradient(180deg, rgba(255,255,255,0.96) 0, rgba(243,245,248,0.98) 220px),
    var(--faq-bg) !important;
  color: var(--faq-text) !important;
  text-rendering: optimizeLegibility;
  -webkit-font-smoothing: antialiased;
  letter-spacing: 0;
}

button,
input,
select,
textarea {
  font: inherit;
  letter-spacing: 0;
}

input,
select,
textarea {
  border-color: var(--faq-border) !important;
  min-height: var(--faq-control-height);
  border-radius: var(--faq-radius) !important;
  color: var(--faq-text);
}

input:focus,
select:focus,
textarea:focus,
button:focus-visible,
a:focus-visible {
  outline: none;
  box-shadow: var(--faq-focus) !important;
}

.navbar,
.topbar {
  background: rgba(255, 255, 255, 0.94) !important;
  backdrop-filter: blur(14px);
  border-bottom: 1px solid var(--faq-border) !important;
}

.container,
.wrap {
  max-width: 1240px;
}

.logo,
.brand {
  color: var(--faq-red) !important;
  background: none !important;
  -webkit-text-fill-color: initial !important;
  letter-spacing: 0 !important;
}

.sub,
.logo-sub,
.muted,
.text-small {
  color: var(--faq-muted) !important;
}

.tag-list {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.tag {
  display: inline-flex;
  align-items: center;
  min-height: 26px;
  border: 1px solid var(--faq-border);
  border-radius: 999px;
  background: #f8fafc;
  padding: 0 10px;
  color: #334155;
  font-size: 12px;
  font-weight: 700;
}

.search-bar {
  max-width: 680px !important;
}

.navbar .search-bar {
  display: none !important;
}

.search-controls,
.customer-toolbar,
.filters,
.customer-filter-bar {
  align-items: stretch !important;
}

.search-mode,
.search-input,
.search-submit,
.page-tool-btn,
.content-tab,
.nav-link,
.nav-card,
.compact-record,
.customer-stat,
.nav-section,
.card,
.section,
.item,
.stat,
.policy-panel,
.notif-panel {
  transition: border-color 0.18s ease, box-shadow 0.18s ease, transform 0.18s ease, background 0.18s ease;
}

.search-controls {
  grid-template-columns: 150px minmax(260px, 1fr) 104px !important;
  gap: 0 !important;
  overflow: hidden;
  border: 1px solid var(--faq-border);
  border-radius: 10px;
  background: var(--faq-surface);
  box-shadow: var(--faq-shadow-sm);
}

.workbench-search-card {
  margin: 22px 0 12px;
  padding: 22px;
  background: var(--faq-surface);
  border: 1px solid var(--faq-border);
  border-radius: var(--faq-radius-lg);
  box-shadow: var(--faq-shadow-sm);
}

.workbench-search-card .search-controls {
  max-width: 860px;
  margin: 0 auto;
}

.search-hint-row {
  max-width: 860px;
  margin: 14px auto 0;
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
  color: var(--faq-muted);
  font-size: 13px;
}

.search-chip {
  border: 1px solid var(--faq-border);
  background: var(--faq-surface-soft);
  color: #475467;
  border-radius: 8px;
  padding: 5px 10px;
  cursor: pointer;
}

.search-chip:hover {
  border-color: rgba(232, 24, 34, 0.2);
  color: var(--faq-red);
}

.workbench-search-card .search-hint,
.workbench-search-card .system-status {
  max-width: 860px;
  margin-left: auto;
  margin-right: auto;
}

.search-mode,
.search-input {
  border: 0 !important;
  border-radius: 0 !important;
  background: transparent !important;
  min-height: 46px;
}

.search-mode {
  border-right: 1px solid var(--faq-border-soft) !important;
}

.search-submit,
.primary,
.policy-primary,
.submit-btn,
.nav-save-btn {
  background: var(--faq-red) !important;
  color: #fff !important;
  border: 0 !important;
  font-weight: 700;
}

.search-submit {
  border-radius: 0 !important;
  min-width: 96px;
  min-height: 46px;
  padding: 0 16px !important;
  white-space: nowrap;
}

.search-submit:hover,
.primary:hover,
.policy-primary:hover,
.submit-btn:hover,
.nav-save-btn:hover {
  background: var(--faq-red-dark) !important;
}

.ghost,
.policy-secondary,
.page-tool-btn,
.btn {
  background: var(--faq-surface) !important;
  color: var(--faq-text) !important;
  border: 1px solid var(--faq-border) !important;
}

.page-tool-btn:hover,
.ghost:hover,
.btn:hover,
.nav-card:hover,
.compact-record:hover {
  border-color: rgba(232, 24, 34, 0.22) !important;
  box-shadow: var(--faq-shadow-sm) !important;
}

.content-tabs {
  background: var(--faq-surface);
  border: 1px solid var(--faq-border);
  border-radius: 10px;
  padding: 4px;
  box-shadow: var(--faq-shadow-sm);
}

.content-tab {
  background: transparent !important;
  border: 0 !important;
  border-radius: 7px !important;
  color: var(--faq-muted) !important;
  min-height: var(--faq-control-height);
}

.content-tab.is-active,
.tab.active {
  background: var(--faq-red) !important;
  color: #fff !important;
}

.nav-actions {
  gap: 14px !important;
}

.nav-link {
  border-radius: 999px;
}

.nav-link.is-active {
  color: var(--faq-red) !important;
  font-weight: 700;
}

.main-grid {
  margin: 24px 0 48px !important;
}

.sales-workbench-shell {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 300px;
  gap: 16px;
  align-items: start;
}

.sales-workbench-main,
.sales-side-panel,
.nav-section,
.card,
.section,
.policy-panel {
  background: var(--faq-surface) !important;
  border: 1px solid var(--faq-border) !important;
  border-radius: var(--faq-radius-lg) !important;
  box-shadow: var(--faq-shadow-sm);
}

.sales-workbench-main {
  padding: 18px;
}

.faq-content-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 300px;
  gap: 16px;
  align-items: start;
}

.faq-primary-list {
  min-width: 0;
}

.list-section-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin: 2px 0 14px;
}

.list-section-head h2 {
  margin: 0;
  color: var(--faq-text);
  font-size: 17px;
  line-height: 1.2;
}

.list-section-head span {
  color: var(--faq-muted);
  font-size: 13px;
}

.list-section-head.compact {
  margin-top: 0;
}

.list-filter-row {
  display: flex;
  gap: 8px;
}

.list-filter-row select {
  min-height: 36px;
  border-radius: 8px;
  background: var(--faq-surface);
  color: #475467;
  font-size: 13px;
}

.hot-discussion-rail {
  border-left: 1px solid var(--faq-border-soft);
  padding-left: 16px;
}

.hot-discussion-list {
  display: grid;
  gap: 10px;
}

.hot-discussion-card {
  border: 1px solid var(--faq-border);
  border-radius: var(--faq-radius);
  background: var(--faq-surface);
  padding: 12px;
  cursor: pointer;
}

.hot-discussion-card:hover {
  border-color: rgba(232, 24, 34, 0.2);
  box-shadow: var(--faq-shadow-sm);
}

.hot-discussion-card .hot-label {
  display: inline-flex;
  width: fit-content;
  color: var(--faq-red-dark);
  background: var(--faq-red-soft);
  border-radius: 6px;
  padding: 3px 6px;
  font-size: 11px;
  font-weight: 700;
  margin-bottom: 8px;
}

.hot-discussion-card h3 {
  margin: 0;
  font-size: 14px;
  line-height: 1.45;
  color: var(--faq-text);
}

.hot-discussion-card p {
  margin: 6px 0 0;
  color: var(--faq-muted);
  font-size: 12px;
  line-height: 1.5;
}

.hot-discussion-meta {
  margin-top: 8px;
  color: var(--faq-muted);
  font-size: 12px;
}

.sales-side-panel {
  padding: 16px;
  display: grid;
  gap: 14px;
  position: sticky;
  top: 92px;
}

.side-block {
  border: 1px solid var(--faq-border-soft);
  border-radius: var(--faq-radius);
  background: var(--faq-surface-soft);
  padding: 14px;
}

.side-title {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  font-size: 14px;
  font-weight: 800;
  margin-bottom: 10px;
}

.side-action-grid {
  display: grid;
  gap: 10px;
}

.side-action-btn,
.mobile-action-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  border: 1px solid var(--faq-border);
  border-radius: 12px;
  min-height: 44px;
  padding: 10px 12px;
  background: var(--faq-surface);
  color: var(--faq-text);
  cursor: pointer;
  text-decoration: none;
  font-weight: 700;
}

.side-action-btn.primary,
.mobile-action-btn.primary {
  background: var(--faq-red) !important;
  border-color: var(--faq-red) !important;
  color: #fff !important;
}

.side-action-btn.blue,
.mobile-action-btn.blue {
  background: var(--faq-blue) !important;
  border-color: var(--faq-blue) !important;
  color: #fff !important;
}

.side-metric-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 10px 0;
  border-top: 1px solid var(--faq-border-soft);
}

.side-metric-row:first-child {
  border-top: 0;
  padding-top: 0;
}

.side-metric-label {
  color: var(--faq-muted);
  font-size: 13px;
}

.side-metric-value {
  font-weight: 800;
  color: var(--faq-text);
}

.compact-record,
.customer-stat,
.stat,
.item {
  background: var(--faq-surface) !important;
  border: 1px solid var(--faq-border) !important;
  border-radius: var(--faq-radius) !important;
}

.compact-record {
  padding: 14px 16px !important;
}

.faq-card {
  display: grid;
  grid-template-columns: 58px minmax(0, 1fr) auto;
  gap: 16px;
  align-items: center;
  min-height: 92px;
}

.faq-card-icon {
  width: 48px;
  height: 48px;
  border-radius: 12px;
  display: grid;
  place-items: center;
  color: #fff;
  font-weight: 900;
  font-size: 20px;
  box-shadow: 0 10px 24px rgba(15, 23, 42, 0.12);
}

.faq-card-icon.red { background: linear-gradient(135deg, #ff5b5f, #e81822); }
.faq-card-icon.blue { background: linear-gradient(135deg, #3b82f6, #1d4ed8); }
.faq-card-icon.orange { background: linear-gradient(135deg, #fb923c, #f97316); }

.faq-card-main {
  min-width: 0;
}

.faq-card-title-row {
  display: flex;
  align-items: center;
  gap: 8px;
  min-width: 0;
}

.faq-card-title-row .open-link-btn {
  font-size: 16px;
  font-weight: 800;
}

.faq-card-desc {
  margin-top: 4px;
  color: #475467;
  line-height: 1.55;
  font-size: 13px;
}

.faq-tag-row {
  display: flex;
  gap: 6px;
  flex-wrap: wrap;
  margin-top: 8px;
}

.faq-mini-tag {
  background: #f2f4f7;
  color: #667085;
  border-radius: 6px;
  padding: 3px 6px;
  font-size: 12px;
}

.faq-card-stats {
  display: flex;
  align-items: center;
  gap: 12px;
  color: var(--faq-muted);
  font-size: 12px;
  white-space: nowrap;
}

.open-link-btn {
  color: var(--faq-text) !important;
  line-height: 1.35;
}

.open-link-btn:hover {
  color: var(--faq-red) !important;
}

.open-link-btn.inline {
  display: inline;
  width: auto;
  padding: 0;
  border: 0;
  background: transparent;
  font: inherit;
  vertical-align: baseline;
}

.detail-summary {
  color: #344054;
  line-height: 1.7;
}

.compact-record-meta {
  color: var(--faq-muted) !important;
}

.pending-status,
.customer-status-badge,
.pill {
  border-radius: 999px !important;
  border: 1px solid rgba(232, 24, 34, 0.14);
  background: var(--faq-red-soft) !important;
  color: var(--faq-red-dark) !important;
}

.customer-status-dot {
  background: var(--faq-red) !important;
}

.metric-btn {
  border: 1px solid var(--faq-border) !important;
  background: var(--faq-surface-soft) !important;
  color: var(--faq-muted) !important;
  border-radius: 999px !important;
  min-width: 58px;
  padding: 7px 10px !important;
}

.pin-badge {
  display: inline-flex;
  width: fit-content;
  margin-bottom: 10px;
  color: var(--faq-red-dark);
  background: var(--faq-red-soft);
  border: 1px solid rgba(232, 24, 34, 0.16);
  border-radius: 999px;
  padding: 4px 9px;
  font-size: 12px;
  font-weight: 700;
}

.pager {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  margin-top: 16px;
}

.pager button {
  border: 1px solid var(--faq-border);
  background: var(--faq-surface);
  border-radius: 999px;
  padding: 8px 12px;
}

.pager button:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

button:disabled,
.primary:disabled,
.ghost:disabled,
.danger:disabled,
[aria-busy="true"] {
  cursor: wait !important;
  opacity: .68;
  box-shadow: none !important;
}

[aria-busy="true"] {
  position: relative;
}

.image-grid img {
  border-radius: var(--faq-radius-sm) !important;
}

.faq-state-card {
  min-height: 150px;
  display: grid;
  place-items: center;
  text-align: center;
  color: var(--faq-muted);
  border: 1px dashed var(--faq-border);
  border-radius: var(--faq-radius);
  background: var(--faq-surface-soft);
  padding: 24px;
}

.mobile-action-bar {
  display: none;
}

.faq-toast {
  padding: 12px 14px;
  border-radius: var(--faq-radius);
  font: 14px -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  box-shadow: var(--faq-shadow);
  max-width: 320px;
  border: 1px solid var(--faq-border);
  background: var(--faq-blue-soft);
  color: #175cd3;
}

.faq-toast.success {
  background: #ecfdf3;
  color: #027a48;
  border-color: #abefc6;
}

.faq-toast.error {
  background: var(--faq-red-soft);
  color: var(--faq-red-dark);
  border-color: #fecdd3;
}

.faq-confirm-panel {
  width: min(520px, 100%);
  background: var(--faq-surface);
  border: 1px solid var(--faq-border);
  border-radius: var(--faq-radius-lg);
  padding: 24px;
  box-shadow: var(--faq-shadow);
}

.faq-confirm-title {
  font: 700 18px -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  color: var(--faq-text);
}

.faq-confirm-message {
  margin-top: 12px;
  font: 14px/1.7 -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  color: #344054;
  white-space: pre-wrap;
}

.faq-prompt-panel {
  display: grid;
  gap: 14px;
}

.faq-prompt-field {
  display: grid;
  gap: 8px;
  margin-top: 2px;
  color: #344054;
  font: 13px -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
}

.faq-prompt-field span {
  font-weight: 700;
  color: #111827;
}

.faq-prompt-field input,
.faq-prompt-field textarea {
  width: 100%;
  border: 1px solid var(--faq-border);
  border-radius: 8px;
  background: #fff;
  color: #111827;
  font: 14px/1.5 -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  padding: 10px 12px;
  outline: none;
}

.faq-prompt-field textarea {
  resize: vertical;
}

.faq-prompt-field input:focus,
.faq-prompt-field textarea:focus {
  border-color: #1677ff;
  box-shadow: 0 0 0 3px rgba(22, 119, 255, .12);
}

.faq-prompt-hint {
  margin-top: -4px;
  color: #667085;
  font-size: 12px;
  line-height: 1.6;
}

.faq-prompt-error {
  min-height: 16px;
  color: var(--faq-red-dark);
  font-size: 12px;
}

.faq-confirm-actions {
  display: flex;
  justify-content: flex-end;
  gap: 12px;
  flex-wrap: wrap;
  margin-top: 20px;
}

.faq-confirm-cancel,
.faq-confirm-ok {
  border: 0;
  border-radius: 999px;
  padding: 10px 14px;
  cursor: pointer;
  font: inherit;
}

.faq-confirm-cancel {
  background: #eef2f7;
  color: #1f2937;
}

.faq-confirm-ok {
  background: var(--faq-red-dark);
  color: #fff;
}

/* Dense desktop design system for the long-running back-office surfaces. */
.topbar .inner,
.navbar .container {
  min-height: 58px;
}

.topbar .toolbar,
.navbar .nav-actions,
.toolbar,
.action-row,
.action-group,
.policy-actions {
  gap: 8px !important;
}

.tab,
.nav-link,
.page-tool-btn,
.ghost,
.primary,
.policy-primary,
.policy-secondary,
.btn,
.danger,
.topline-btn,
.operation-btn,
.mini-action-btn {
  border-radius: var(--faq-radius) !important;
  min-height: var(--faq-dense-height);
  padding: 7px 11px !important;
  font-size: 12.5px !important;
  font-weight: 750 !important;
  line-height: 1.2;
  white-space: nowrap;
}

.danger {
  border: 1px solid #fecdd3 !important;
  background: #fff1f2 !important;
  color: #b4232a !important;
}

.tab {
  border: 1px solid transparent;
}

.tab.active {
  border-color: #182230 !important;
}

.stats {
  gap: 8px !important;
  margin: 12px 0 !important;
}

.stat,
.overview-card,
.customer-stat,
.platform-insight-metric {
  border-radius: var(--faq-radius) !important;
  padding: 10px 12px !important;
}

.stat .k,
.overview-label,
.customer-stat-label,
.side-metric-label {
  color: var(--faq-muted) !important;
  font-size: 11.5px !important;
  font-weight: 800;
}

.stat .v,
.overview-value,
.customer-stat-value {
  color: var(--faq-text) !important;
  font-size: 21px !important;
  line-height: 1.05;
  font-weight: 900;
}

.card,
.section,
.nav-section,
.sales-workbench-main,
.sales-side-panel,
.policy-panel,
.notif-panel {
  border-radius: var(--faq-radius-lg) !important;
}

.card,
.section,
.nav-section {
  padding: 14px !important;
}

.section {
  margin-top: 14px !important;
  padding-top: 14px !important;
}

.item,
.compact-record,
.detail-block,
.inline-panel,
.followup-item,
.followup-empty,
.customer-external-order,
.platform-order-item,
.todo-mini-item,
.side-block {
  border-radius: var(--faq-radius) !important;
}

.item,
.compact-record,
.detail-block {
  padding: 10px 12px !important;
}

.compact-record-sub,
.compact-record-meta,
.muted,
.text-small {
  font-size: 12px !important;
  line-height: 1.45;
}

.pill,
.customer-status-badge,
.pending-status,
.approval-chip,
.tag,
.faq-mini-tag {
  border-radius: 6px !important;
  min-height: 22px;
  padding: 3px 7px !important;
  font-size: 11.5px !important;
  font-weight: 800 !important;
}

.table {
  border-collapse: separate !important;
  border-spacing: 0;
}

.table th {
  position: sticky;
  top: 0;
  z-index: 1;
  background: #f8fafc;
  color: #475467;
  font-size: 11.5px !important;
  font-weight: 850;
}

.table td,
.table th {
  border-bottom: 1px solid var(--faq-border-soft) !important;
  padding: 8px 8px !important;
  line-height: 1.4;
}

.customer-filter-bar,
.reimbursement-toolbar,
.followup-form,
.nav-form,
.compact-grid,
.edit-grid {
  gap: 8px !important;
}

.customer-filter-bar input,
.customer-filter-bar select,
.reimbursement-toolbar input,
.reimbursement-toolbar select,
.followup-form input,
.followup-form select,
.followup-form textarea,
.compact-grid input,
.compact-grid select,
.compact-grid textarea,
.edit-grid input,
.edit-grid select,
.edit-grid textarea {
  min-height: var(--faq-dense-height);
  padding: 7px 10px !important;
  font-size: 12.5px !important;
}

.policy-modal {
  background: rgba(15, 23, 42, 0.42) !important;
}

.policy-panel {
  padding: 18px !important;
  box-shadow: var(--faq-shadow);
}

.policy-header {
  margin-bottom: 12px !important;
  padding-bottom: 10px;
  border-bottom: 1px solid var(--faq-border-soft);
}

.policy-header h3 {
  color: var(--faq-text);
  font-size: 17px;
  line-height: 1.25;
}

.policy-close {
  width: 30px !important;
  height: 30px !important;
  border-radius: var(--faq-radius) !important;
}

.detail-scroll,
.list,
.notif-list,
.work-drawer-body {
  scrollbar-color: #cbd5e1 transparent;
  scrollbar-width: thin;
}

.detail-scroll::-webkit-scrollbar,
.list::-webkit-scrollbar,
.notif-list::-webkit-scrollbar,
.work-drawer-body::-webkit-scrollbar {
  width: 8px;
}

.detail-scroll::-webkit-scrollbar-thumb,
.list::-webkit-scrollbar-thumb,
.notif-list::-webkit-scrollbar-thumb,
.work-drawer-body::-webkit-scrollbar-thumb {
  background: #cbd5e1;
  border-radius: 999px;
}

@media (max-width: 980px) {
  body {
    padding-bottom: 88px;
  }

  .nav-inner,
  .topbar .inner {
    align-items: stretch !important;
  }

  .search-bar {
    order: 2;
    width: 100%;
    max-width: none !important;
  }

  .workbench-search-card {
    margin-top: 12px;
    padding: 12px;
  }

  .search-controls {
    grid-template-columns: 116px 1fr 72px !important;
  }

  .nav-actions {
    width: 100%;
    overflow-x: auto;
    padding-bottom: 2px;
  }

  .sales-workbench-shell {
    grid-template-columns: 1fr;
  }

  .faq-content-grid {
    grid-template-columns: 1fr;
  }

  .hot-discussion-rail {
    border-left: 0;
    padding-left: 0;
  }

  .sales-side-panel {
    position: static;
    grid-template-columns: 1fr;
  }

  .mobile-action-bar {
    position: fixed;
    left: 12px;
    right: 12px;
    bottom: calc(8px + env(safe-area-inset-bottom));
    z-index: 220;
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 8px;
    padding: 8px;
    background: rgba(255, 255, 255, 0.94);
    border: 1px solid var(--faq-border);
    border-radius: 18px;
    box-shadow: 0 18px 44px rgba(15, 23, 42, 0.18);
    backdrop-filter: blur(16px);
  }

  .mobile-action-btn {
    min-height: 42px;
    padding: 7px;
    font-size: 12px;
  }
}

@media (max-width: 640px) {
  .container,
  .wrap {
    padding-left: 14px !important;
    padding-right: 14px !important;
  }

  .logo {
    font-size: 1.35rem !important;
  }

  .logo-sub {
    font-size: 0.78rem !important;
  }

  .search-controls {
    grid-template-columns: 1fr 74px !important;
  }

  .search-mode {
    grid-column: 1 / -1;
    border-right: 0 !important;
    border-bottom: 1px solid var(--faq-border-soft) !important;
  }

  .search-submit {
    min-width: 74px;
    padding: 0 10px !important;
  }

  .sales-workbench-main {
    padding: 12px;
  }

  .list-section-head {
    align-items: flex-start;
  }

  .list-filter-row {
    display: none;
  }

  .faq-card {
    grid-template-columns: 44px minmax(0, 1fr) auto;
    gap: 10px;
    min-height: 78px;
  }

  .faq-card-icon {
    width: 38px;
    height: 38px;
    border-radius: 10px;
    font-size: 16px;
  }

  .faq-card-title-row .open-link-btn {
    font-size: 14px;
  }

  .faq-card-desc {
    display: -webkit-box;
    -webkit-line-clamp: 1;
    -webkit-box-orient: vertical;
    overflow: hidden;
  }

  .faq-card-stats {
    flex-direction: column;
    gap: 2px;
    align-items: flex-end;
  }

  .content-tabs {
    display: grid !important;
    grid-template-columns: repeat(2, 1fr);
  }

  .page-tools {
    display: none !important;
  }

  .compact-record-head,
  .pending-header,
  .item-head {
    align-items: flex-start !important;
  }

  .compact-record-meta {
    gap: 7px !important;
  }

  .policy-panel {
    max-height: calc(100vh - 28px);
    overflow: auto;
  }
}

.ops-header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 12px;
}

.ops-metric-grid {
  display: grid;
  grid-template-columns: repeat(8, minmax(0, 1fr));
  gap: 8px;
}

.ops-metric,
.ops-panel,
.ops-row,
.ops-micro-grid div {
  border: 1px solid #e7eaee;
  border-radius: 8px;
  background: #fff;
}

.ops-metric {
  padding: 10px 12px;
  min-width: 0;
}

.ops-metric span,
.ops-micro-grid span {
  display: block;
  color: #667085;
  font-size: 12px;
  line-height: 1.3;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.ops-metric strong {
  display: block;
  margin-top: 4px;
  color: #101828;
  font-size: 22px;
  line-height: 1.1;
}

.ops-board {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 12px;
  margin-top: 18px;
}

.ops-panel {
  padding: 12px;
  min-width: 0;
}

.ops-panel-title {
  color: #101828;
  font-size: 14px;
  font-weight: 800;
  margin-bottom: 10px;
}

.ops-micro-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
  margin-bottom: 10px;
}

.ops-micro-grid div {
  padding: 8px 10px;
  background: #fcfcfd;
  min-width: 0;
}

.ops-micro-grid strong {
  display: block;
  color: #101828;
  font-size: 18px;
  line-height: 1.1;
}

.ops-subtitle {
  margin: 8px 0 6px;
  color: #667085;
  font-size: 12px;
  font-weight: 700;
}

.ops-list {
  display: grid;
  gap: 8px;
}

.ops-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  background: #fcfcfd;
  padding: 9px 10px;
  min-width: 0;
}

.ops-row > div {
  min-width: 0;
}

@media (max-width: 1200px) {
  .ops-metric-grid {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }

  .ops-board {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 760px) {
  .ops-header {
    flex-direction: column;
  }

  .ops-metric-grid,
  .ops-board {
    grid-template-columns: 1fr;
  }
}

.admin-console {
  --admin-sidebar: #0f172a;
  --admin-sidebar-soft: #111c33;
  --admin-sidebar-border: #22304a;
  --admin-blue: #2563eb;
  --admin-bg: #f5f7fa;
  --admin-panel: #ffffff;
  --admin-line: #e5e7eb;
  --admin-text: #111827;
  --admin-muted: #667085;
  background: var(--admin-bg) !important;
}

.admin-shell {
  min-height: 100vh;
  display: grid;
  grid-template-columns: 232px minmax(0, 1fr);
  background: var(--admin-bg);
}

.admin-sidebar {
  position: sticky;
  top: 0;
  height: 100vh;
  display: flex;
  flex-direction: column;
  gap: 22px;
  padding: 28px 16px 24px;
  background: var(--admin-sidebar);
  color: #cbd5e1;
}

.admin-brand {
  display: flex;
  align-items: center;
  gap: 14px;
  padding: 0 8px;
}

.admin-brand .brand {
  color: #ffffff !important;
  font-size: 16px;
  line-height: 1.2;
}

.admin-brand .sub {
  margin-top: 4px;
  color: #94a3b8 !important;
  font-size: 12px;
}

.admin-brand-mark {
  width: 38px;
  height: 38px;
  border-radius: 10px;
  display: grid;
  place-items: center;
  background: var(--admin-blue);
  color: #ffffff;
  font-size: 30px;
  line-height: 1;
  font-weight: 400;
}

.admin-sidebar .tabs {
  display: grid !important;
  gap: 8px !important;
  margin: 28px 0 0 !important;
}

.admin-sidebar .tab {
  min-height: 42px;
  justify-content: flex-start;
  border: 0 !important;
  border-radius: 8px !important;
  display: flex;
  align-items: center;
  gap: 10px;
  background: transparent !important;
  color: #cbd5e1 !important;
  padding: 0 14px !important;
  font-size: 14px !important;
  font-weight: 760 !important;
}

.admin-sidebar .tab::before {
  content: "";
  width: 16px;
  height: 16px;
  border-radius: 5px;
  background: #64748b;
  opacity: 0.88;
}

.admin-sidebar .tab.active {
  background: #1d4ed8 !important;
  color: #ffffff !important;
}

.admin-sidebar .tab.active::before {
  background: #bfdbfe;
}

.admin-system-card {
  margin-top: auto;
  display: grid;
  gap: 13px;
  border: 1px solid var(--admin-sidebar-border);
  border-radius: 12px;
  background: var(--admin-sidebar-soft);
  padding: 18px 16px;
}

.admin-system-card strong {
  color: #e2e8f0;
  font-size: 13px;
}

.admin-system-card span {
  display: flex;
  align-items: center;
  gap: 10px;
  color: #94a3b8;
  font-size: 12px;
}

.admin-system-card i {
  width: 10px;
  height: 10px;
  border-radius: 999px;
  background: #22c55e;
}

.admin-system-card i.warn {
  background: #f97316;
}

.admin-workspace {
  min-width: 0;
  max-width: 100%;
}

.admin-console .topbar {
  position: sticky;
  top: 0;
  z-index: 20;
  background: #ffffff !important;
  border-bottom: 1px solid var(--admin-line) !important;
  box-shadow: none !important;
}

.admin-console .topbar .wrap {
  max-width: none;
  padding: 0 32px !important;
}

.admin-console .topbar .inner {
  min-height: 82px;
  padding: 14px 0 !important;
  display: grid;
  grid-template-columns: minmax(280px, 1fr) minmax(260px, 360px) auto;
  align-items: center;
  gap: 20px;
}

.admin-page-title {
  color: var(--admin-text);
  font-size: 26px;
  line-height: 1.15;
  font-weight: 850;
}

.admin-search-box {
  min-height: 36px;
  display: flex;
  align-items: center;
  border: 1px solid var(--admin-line);
  border-radius: 9px;
  background: #f8fafc;
  color: #667085;
  padding: 0 14px;
  font-size: 13px;
}

.admin-search-box::before {
  content: "";
  width: 16px;
  height: 16px;
  margin-right: 10px;
  border: 2px solid #98a2b3;
  border-radius: 999px;
  box-shadow: 7px 7px 0 -5px #98a2b3;
}

.admin-content-wrap {
  max-width: none !important;
  padding: 28px 32px 40px !important;
  min-width: 0;
  overflow-x: clip;
}

.admin-console .grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 286px;
  gap: 24px;
  align-items: start;
  margin: 0 0 24px !important;
  min-width: 0;
  max-width: 100%;
}

.admin-console .card {
  min-width: 0;
  border: 0 !important;
  background: transparent !important;
  box-shadow: none !important;
  padding: 0 !important;
}

.admin-console .stats {
  grid-template-columns: repeat(4, minmax(0, 1fr)) !important;
  gap: 24px !important;
  margin: 0 0 24px !important;
}

.admin-console .card > .stats {
  display: none !important;
}

.admin-console .stat {
  min-height: 112px;
  border: 0 !important;
  border-radius: 14px !important;
  background: var(--admin-panel) !important;
  padding: 24px 28px !important;
  box-shadow: 0 16px 36px rgba(16, 24, 40, 0.06);
}

.admin-console .stat .k {
  color: #667085 !important;
  font-size: 13px !important;
}

.admin-console .stat .v {
  margin-top: 18px;
  color: #111827 !important;
  font-size: 30px !important;
}

.admin-command-stats {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 24px;
  margin: 24px 0;
}

.admin-command-stats .stat {
  margin: 0 !important;
}

.admin-console .section,
.admin-console .ops-panel {
  border: 0 !important;
  border-radius: 14px !important;
  background: #ffffff !important;
  padding: 24px !important;
  box-shadow: 0 16px 36px rgba(16, 24, 40, 0.06);
}

.admin-console .section + .section,
.admin-console .ops-board + .section {
  margin-top: 24px !important;
}

.admin-console .section:first-child {
  margin-top: 0 !important;
}

.admin-console h3,
.admin-console .ops-panel-title {
  color: #111827;
  font-size: 18px !important;
  line-height: 1.25;
  font-weight: 850;
}

.admin-console .ops-header {
  margin-bottom: 22px;
}

.admin-console .ops-metric-grid {
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 22px;
}

.admin-console .ops-metric {
  min-height: 64px;
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  gap: 12px;
  border-radius: 12px !important;
  padding: 13px 18px;
  box-shadow: none;
}

.admin-console .ops-metric:nth-child(1),
.admin-console .ops-metric:nth-child(6) {
  border-color: #fecaca;
  background: #fef2f2;
}

.admin-console .ops-metric:nth-child(2),
.admin-console .ops-metric:nth-child(7) {
  border-color: #fed7aa;
  background: #fff7ed;
}

.admin-console .ops-metric:nth-child(3),
.admin-console .ops-metric:nth-child(5),
.admin-console .ops-metric:nth-child(8) {
  border-color: #fde68a;
  background: #fffbeb;
}

.admin-console .ops-metric:nth-child(4) {
  border-color: #bbf7d0;
  background: #ecfdf5;
}

.admin-console .ops-metric span {
  color: #475467;
  font-size: 13px;
  font-weight: 760;
}

.admin-console .ops-metric strong {
  margin: 0;
  color: #dc2626;
  font-size: 26px;
  text-align: right;
}

.admin-console .ops-board {
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 24px;
  margin-top: 24px;
}

.admin-queue-section,
.admin-handover-section {
  margin-top: 24px !important;
}

.ops-queue-list {
  display: grid;
  gap: 14px;
}

.ops-queue-row {
  min-height: 58px;
  display: grid;
  grid-template-columns: 28px minmax(0, 1fr) 86px 74px;
  gap: 14px;
  align-items: center;
  border: 1px solid var(--admin-line);
  border-radius: 10px;
  background: #ffffff;
  padding: 9px 14px;
}

.ops-queue-row.bad {
  border-color: #fecaca;
  background: #fff7f7;
}

.ops-queue-row.warn {
  border-color: #fed7aa;
}

.ops-queue-icon {
  width: 20px;
  height: 20px;
  border-radius: 6px;
  background: #dbeafe;
}

.ops-queue-row.bad .ops-queue-icon {
  background: #fee2e2;
}

.ops-queue-row.warn .ops-queue-icon {
  background: #ffedd5;
}

.ops-queue-row strong,
.ops-queue-row .open-link-btn {
  color: #111827 !important;
  font-size: 14px;
  font-weight: 850;
}

.ops-queue-row .pill {
  justify-content: center;
}

.ops-queue-row .ghost {
  min-height: 28px;
  justify-self: end;
}

.admin-console .ops-micro-grid div,
.admin-console .ops-row,
.admin-console .compact-record,
.admin-console .item,
.admin-console .detail-block,
.admin-console .inline-panel {
  border-color: var(--admin-line) !important;
  border-radius: 10px !important;
  background: #fcfcfd !important;
}

.admin-console .ops-row {
  min-height: 48px;
  padding: 9px 12px;
}

.admin-console .ops-row:has(.pill.bad),
.admin-console .compact-record:has(.status.warn),
.admin-console .compact-record:has(.pill.bad) {
  border-color: #fecaca !important;
  background: #fff7f7 !important;
}

.admin-console .pill.bad,
.admin-console .status.warn,
.admin-console .pill.warn {
  border: 0 !important;
}

.admin-console .pill.bad {
  background: #fee2e2 !important;
  color: #dc2626 !important;
}

.admin-console .pill.warn,
.admin-console .status.warn {
  background: #ffedd5 !important;
  color: #c2410c !important;
}

.admin-console .pill:not(.bad):not(.warn),
.admin-console .status.ok {
  background: #dcfce7 !important;
  color: #16a34a !important;
}

.admin-console .primary,
.admin-console .policy-primary {
  background: var(--admin-blue) !important;
}

.admin-console .primary:hover,
.admin-console .policy-primary:hover {
  background: #1d4ed8 !important;
}

.admin-console .table th {
  background: #f8fafc !important;
  color: #667085 !important;
}

.admin-console .table td,
.admin-console .table th {
  padding: 13px 10px !important;
}

.admin-detail-panel {
  position: sticky;
  top: 110px;
  display: grid;
  gap: 18px;
  min-width: 0;
  max-width: 100%;
  border-radius: 18px;
  background: #ffffff;
  padding: 24px;
  box-shadow: 0 18px 42px rgba(16, 24, 40, 0.1);
}

.admin-detail-head {
  display: grid;
  gap: 8px;
}

.admin-detail-head strong {
  color: #111827;
  font-size: 18px;
}

.admin-detail-head span,
.admin-detail-card span,
.admin-detail-card p,
.admin-detail-timeline span {
  color: #667085;
  font-size: 12px;
  line-height: 1.5;
}

.admin-detail-card {
  display: grid;
  gap: 8px;
  border: 1px solid var(--admin-line);
  border-radius: 12px;
  background: #f8fafc;
  padding: 16px;
}

.admin-detail-card strong {
  color: #111827;
  font-size: 14px;
}

.admin-detail-card p {
  margin: 0;
}

.admin-detail-actions {
  display: grid;
  gap: 10px;
}

.admin-detail-actions button {
  width: 100%;
  min-height: 38px;
}

.admin-detail-timeline {
  display: grid;
  gap: 14px;
}

.admin-detail-timeline strong {
  color: #111827;
  font-size: 13px;
}

.admin-detail-timeline span {
  display: flex;
  align-items: center;
  gap: 10px;
}

.admin-detail-timeline i {
  width: 10px;
  height: 10px;
  border-radius: 999px;
  background: #2563eb;
}

@media (max-width: 1180px) {
  .admin-shell {
    grid-template-columns: 1fr;
  }

  .admin-sidebar {
    position: static;
    height: auto;
  }

  .admin-console .grid {
    grid-template-columns: 1fr;
  }

  .admin-detail-panel {
    position: static;
  }
}

/* Density pass: admin command center keeps risk, queue and handover visible at 1280x720. */
@media (min-width: 1181px) {
  .admin-shell {
    grid-template-columns: 216px minmax(0, 1fr);
  }

  .admin-sidebar {
    gap: 16px;
    padding: 22px 14px 18px;
  }

  .admin-brand-mark {
    width: 34px;
    height: 34px;
    border-radius: 9px;
    font-size: 26px;
  }

  .admin-sidebar .tabs {
    gap: 6px !important;
    margin-top: 18px !important;
  }

  .admin-sidebar .tab {
    min-height: 36px;
    padding-inline: 12px !important;
    font-size: 13px !important;
  }

  .admin-system-card {
    gap: 9px;
    border-radius: 10px;
    padding: 12px;
  }

  .admin-console .topbar .wrap {
    padding-inline: 24px !important;
  }

  .admin-console .topbar .inner {
    min-height: 66px;
    padding: 9px 0 !important;
    grid-template-columns: minmax(220px, 1fr) minmax(240px, 360px) auto;
    gap: 14px;
  }

  .admin-page-title {
    font-size: 24px;
  }

  .admin-search-box {
    min-height: 34px;
  }

  .admin-content-wrap {
    padding: 16px 22px 30px !important;
  }

  .admin-console .grid {
    grid-template-columns: minmax(0, 1fr) 286px;
    gap: 18px;
  }

  .admin-console .stats {
    gap: 14px !important;
    margin-bottom: 14px !important;
  }

  .admin-console .stat {
    min-height: 76px;
    border-radius: 12px !important;
    padding: 12px 18px !important;
    box-shadow: 0 8px 22px rgba(16, 24, 40, 0.05);
  }

  .admin-console .stat .v {
    margin-top: 7px;
    font-size: 24px !important;
  }

  .admin-command-stats {
    gap: 14px;
    margin: 14px 0;
  }

  .admin-console .section,
  .admin-console .ops-panel {
    border-radius: 12px !important;
    padding: 14px 16px !important;
    box-shadow: 0 8px 22px rgba(16, 24, 40, 0.05);
  }

  .admin-console .section + .section,
  .admin-console .ops-board + .section {
    margin-top: 12px !important;
  }

  .admin-console h3,
  .admin-console .ops-panel-title {
    font-size: 17px !important;
  }

  .admin-console .ops-header {
    margin-bottom: 10px;
  }

  .admin-console .ops-metric-grid {
    gap: 10px;
  }

  .admin-console .ops-metric {
    min-height: 42px;
    border-radius: 10px !important;
    padding: 7px 12px;
  }

  .admin-console .ops-metric span {
    font-size: 12px;
  }

  .admin-console .ops-metric strong {
    font-size: 21px;
  }

  .admin-console .ops-board {
    gap: 12px;
    margin-top: 10px;
  }

  .admin-queue-section,
  .admin-handover-section {
    margin-top: 12px !important;
  }

  .ops-queue-list {
    gap: 7px;
  }

  .ops-queue-row {
    min-height: 42px;
    grid-template-columns: 22px minmax(0, 1fr) 72px 58px;
    gap: 10px;
    border-radius: 9px;
    padding: 6px 9px;
  }

  .ops-queue-icon {
    width: 18px;
    height: 18px;
  }

  .ops-queue-row strong,
  .ops-queue-row .open-link-btn {
    font-size: 13px;
  }

  .admin-console .ops-row {
    min-height: 36px;
    padding: 6px 9px;
  }

  .admin-console .table td,
  .admin-console .table th {
    padding: 9px 8px !important;
  }

  .admin-detail-panel {
    top: 82px;
    gap: 12px;
    border-radius: 14px;
    padding: 18px;
    box-shadow: 0 10px 28px rgba(16, 24, 40, 0.08);
  }

  .admin-detail-head {
    gap: 5px;
  }

  .admin-detail-card {
    gap: 6px;
    border-radius: 10px;
    padding: 12px;
  }

  .admin-detail-actions {
    gap: 8px;
  }

  .admin-detail-actions button {
    min-height: 34px;
  }

  .admin-detail-timeline {
    gap: 10px;
  }
}

/* U4 user-system semantic states: shared by admin ops and sales workbench. */
:root {
  --state-danger-bg: #fef2f2;
  --state-danger-border: #fecaca;
  --state-danger-text: #b4232a;
  --state-warning-bg: #fff7ed;
  --state-warning-border: #fed7aa;
  --state-warning-text: #c2410c;
  --state-success-bg: #ecfdf3;
  --state-success-border: #bbf7d0;
  --state-success-text: #15803d;
  --state-info-bg: #eff6ff;
  --state-info-border: #bfdbfe;
  --state-info-text: #1d4ed8;
  --state-neutral-bg: #f8fafc;
  --state-neutral-border: #e2e8f0;
  --state-neutral-text: #475467;
}

.pill,
.status,
.pending-status,
.customer-status-badge,
.approval-chip,
.template-pill,
.result-badge,
.platform-status,
.metric-btn,
.pin-badge {
  min-height: 22px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 5px;
  max-width: 100%;
  border: 1px solid var(--state-neutral-border) !important;
  border-radius: 6px !important;
  background: var(--state-neutral-bg) !important;
  color: var(--state-neutral-text) !important;
  padding: 3px 7px !important;
  font-size: 11.5px !important;
  font-weight: 800 !important;
  line-height: 1.15;
  white-space: nowrap;
}

.pill.bad,
.pill.danger,
.status.bad,
.status.danger,
.approval-chip.bad,
.danger,
.state-danger {
  border-color: var(--state-danger-border) !important;
  background: var(--state-danger-bg) !important;
  color: var(--state-danger-text) !important;
}

.pill.warn,
.pill.warning,
.status.warn,
.status.warning,
.approval-chip.warn,
.pending-status,
.state-warning {
  border-color: var(--state-warning-border) !important;
  background: var(--state-warning-bg) !important;
  color: var(--state-warning-text) !important;
}

.pill.ok,
.pill.success,
.status.ok,
.status.success,
.approval-chip.ok,
.state-success,
.platform-card.is-bound .platform-status {
  border-color: var(--state-success-border) !important;
  background: var(--state-success-bg) !important;
  color: var(--state-success-text) !important;
}

.pill.info,
.status.info,
.approval-chip.info,
.state-info,
.customer-status-badge {
  border-color: var(--state-info-border) !important;
  background: var(--state-info-bg) !important;
  color: var(--state-info-text) !important;
}

.customer-status-dot {
  width: 6px !important;
  height: 6px !important;
  border-radius: 999px;
  background: currentColor !important;
}

.notif-bell-btn {
  width: 36px !important;
  height: 36px !important;
  border: 1px solid var(--state-neutral-border) !important;
  border-radius: 8px !important;
  background: #ffffff !important;
  color: var(--state-neutral-text) !important;
  padding: 0 !important;
  display: inline-flex !important;
  align-items: center;
  justify-content: center;
  overflow: visible !important;
}

.notif-bell-btn:hover {
  border-color: var(--state-info-border) !important;
  color: var(--state-info-text) !important;
}

.notif-badge {
  min-width: 18px !important;
  height: 18px !important;
  border: 2px solid #ffffff;
  border-radius: 999px !important;
  background: #dc2626 !important;
  color: #ffffff !important;
  font-size: 10px !important;
  font-weight: 850 !important;
  line-height: 14px !important;
}

.notif-panel {
  width: 360px;
  border: 1px solid var(--faq-border) !important;
  border-radius: 10px !important;
  box-shadow: var(--faq-shadow) !important;
}

.notif-panel-header {
  min-height: 44px;
  padding: 12px 14px !important;
  border-bottom: 1px solid var(--faq-border-soft) !important;
  color: var(--faq-text);
  font-size: 13px !important;
  font-weight: 850 !important;
}

.notif-panel-header button {
  color: var(--state-info-text) !important;
  font-size: 12px !important;
  font-weight: 800;
}

.notif-list {
  padding: 6px !important;
}

.notif-item {
  min-height: 54px;
  border: 1px solid transparent;
  border-radius: 8px !important;
  padding: 9px 10px !important;
  gap: 9px !important;
}

.notif-item:hover {
  border-color: var(--state-info-border);
  background: #f8fbff !important;
}

.notif-item.is-unread {
  border-color: var(--state-info-border) !important;
  border-left: 3px solid var(--state-info-text) !important;
  background: var(--state-info-bg) !important;
  padding-left: 9px !important;
}

.notif-avatar {
  width: 30px !important;
  height: 30px !important;
  border-radius: 8px !important;
  background: var(--state-info-bg) !important;
  color: var(--state-info-text) !important;
}

.notif-title {
  color: var(--faq-text) !important;
  font-size: 12.5px !important;
}

.notif-snippet,
.notif-time {
  color: var(--faq-muted) !important;
}

.policy-panel,
.work-drawer,
.admin-detail-panel,
.notif-panel {
  border-radius: 10px !important;
}

.policy-actions button,
.toolbar button,
.admin-detail-actions button,
.page-tool-btn,
.side-action-btn,
.mobile-action-btn {
  overflow: hidden;
  text-overflow: ellipsis;
}

.policy-close {
  flex: 0 0 auto;
  width: 34px !important;
  min-width: 34px !important;
  height: 34px !important;
  padding: 0 !important;
  display: inline-flex !important;
  align-items: center;
  justify-content: center;
  overflow: visible !important;
  text-overflow: clip !important;
  line-height: 1 !important;
}

/* U4 v2 semantic chip API for permissions, approvals, notifications and lifecycle. */
.status-chip,
.risk-chip,
.permission-chip,
.approval-chip,
.notification-chip,
.lifecycle-chip {
  --chip-bg: var(--state-neutral-bg);
  --chip-border: var(--state-neutral-border);
  --chip-text: var(--state-neutral-text);
  min-height: 22px;
  max-width: 100%;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 5px;
  border: 1px solid var(--chip-border) !important;
  border-radius: 6px !important;
  background: var(--chip-bg) !important;
  color: var(--chip-text) !important;
  padding: 3px 7px !important;
  font-size: 11.5px !important;
  font-weight: 800 !important;
  line-height: 1.15;
  letter-spacing: 0;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.status-chip[data-state="danger"],
.status-chip.is-danger,
.risk-chip[data-risk="high"],
.risk-chip.is-high,
.permission-chip[data-state="denied"],
.approval-chip[data-state="rejected"],
.approval-chip.is-rejected,
.notification-chip[data-priority="high"],
.lifecycle-chip[data-state="frozen"],
.lifecycle-chip[data-state="inactive"] {
  --chip-bg: var(--state-danger-bg);
  --chip-border: var(--state-danger-border);
  --chip-text: var(--state-danger-text);
}

.status-chip[data-state="warning"],
.status-chip.is-warning,
.risk-chip[data-risk="medium"],
.risk-chip.is-medium,
.approval-chip[data-state="pending"],
.approval-chip.is-pending,
.notification-chip[data-priority="medium"],
.lifecycle-chip[data-state="pre_leave"],
.lifecycle-chip[data-state="probation"] {
  --chip-bg: var(--state-warning-bg);
  --chip-border: var(--state-warning-border);
  --chip-text: var(--state-warning-text);
}

.status-chip[data-state="success"],
.status-chip.is-success,
.risk-chip[data-risk="low"],
.risk-chip.is-low,
.permission-chip[data-state="allowed"],
.approval-chip[data-state="approved"],
.approval-chip.is-approved,
.notification-chip[data-priority="normal"],
.lifecycle-chip[data-state="active"] {
  --chip-bg: var(--state-success-bg);
  --chip-border: var(--state-success-border);
  --chip-text: var(--state-success-text);
}

.status-chip[data-state="info"],
.status-chip.is-info,
.permission-chip[data-state="role"],
.notification-chip[data-priority="info"],
.notification-chip[data-priority="system"] {
  --chip-bg: var(--state-info-bg);
  --chip-border: var(--state-info-border);
  --chip-text: var(--state-info-text);
}

.table,
.compact-record,
.ops-row,
.ops-queue-row,
.notif-item,
.item,
.detail-block {
  min-width: 0;
  max-width: 100%;
}

.table {
  width: 100%;
  max-width: 100%;
  table-layout: fixed;
}

.table td,
.table th {
  overflow-wrap: anywhere;
}

.compact-record-head,
.item-head,
.ops-row,
.ops-queue-row,
.followup-head,
.reimbursement-view-summary,
.customer-filter-bar,
.reimbursement-toolbar,
.user-ops-grid,
.split,
.edit-grid,
.compact-grid {
  min-width: 0;
  max-width: 100%;
}

.compact-record-head > *,
.item-head > *,
.ops-row > *,
.ops-queue-row > *,
.followup-head > *,
.customer-filter-bar > *,
.reimbursement-toolbar > *,
.user-ops-grid > *,
.split > *,
.edit-grid > *,
.compact-grid > * {
  min-width: 0;
}

.admin-console .customer-filter-bar,
.admin-console .reimbursement-toolbar {
  grid-template-columns: minmax(180px, 1.6fr) minmax(110px, 1fr) minmax(110px, 1fr) minmax(110px, 1fr) repeat(3, minmax(70px, auto)) !important;
}

.admin-console .reimbursement-toolbar {
  grid-template-columns: minmax(140px, 160px) minmax(120px, 150px) repeat(5, minmax(70px, auto)) !important;
}

.admin-console .notif-panel {
  max-width: min(360px, calc(100vw - 248px - 24px));
}

@supports not (overflow: clip) {
  .admin-content-wrap {
    overflow-x: hidden;
  }
}

button,
a.ghost,
a.primary,
.primary,
.ghost,
.danger,
.policy-primary,
.policy-secondary,
.page-tool-btn,
.mini-action-btn,
.topline-btn,
.operation-btn {
  max-width: 100%;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

/* Product Design visual baseline: polished internal-system modal and empty states. */
.policy-modal {
  background: rgba(15, 23, 42, .52) !important;
  backdrop-filter: blur(3px);
}

.policy-panel,
.faq-confirm-panel {
  border-radius: 10px !important;
  border: 1px solid rgba(226, 232, 240, .96) !important;
  box-shadow: 0 24px 70px rgba(15, 23, 42, .22) !important;
}

.policy-header {
  padding-bottom: 12px;
  border-bottom: 1px solid #eef2f7;
}

.policy-header h3,
.faq-confirm-title {
  color: #111827;
  font-size: 18px;
  font-weight: 800;
}

.policy-close {
  border-radius: 8px !important;
}

.policy-body {
  color: #334155;
  font-size: 14px;
  line-height: 1.75;
}

.policy-actions {
  padding-top: 4px;
}

.policy-primary,
.faq-confirm-ok {
  border-radius: 8px !important;
  background: #1677ff !important;
  color: #fff !important;
}

.policy-primary:hover,
.faq-confirm-ok:hover {
  background: #0958d9 !important;
}

.policy-secondary,
.faq-confirm-cancel {
  border-radius: 8px !important;
  border: 1px solid #dfe5ee !important;
  background: #fff !important;
  color: #344054 !important;
}

.enterprise-empty {
  min-height: 260px;
  display: grid;
  place-items: center;
  padding: 36px 20px;
  border: 1px dashed #cfd8e6;
  border-radius: 10px;
  background: linear-gradient(180deg, #fff, #f8fbff);
  text-align: center;
}

.enterprise-empty-title {
  color: #111827;
  font-size: 16px;
  font-weight: 800;
}

.enterprise-empty-desc {
  max-width: 420px;
  margin-top: 8px;
  color: #667085;
  font-size: 13px;
  line-height: 1.65;
}

.enterprise-empty-action {
  margin-top: 14px;
  color: #0958d9;
  font-size: 13px;
  font-weight: 700;
}

.enterprise-pager,
.reimbursement-pager {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-top: 12px;
  padding: 12px 14px;
  border: 1px solid #e5eaf2;
  border-radius: 8px;
  background: #fff;
  color: #667085;
  font-size: 13px;
}

.enterprise-pager > div,
.reimbursement-pager > div {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.enterprise-pager strong,
.reimbursement-pager strong {
  color: #1f2937;
}

@media (max-width: 640px) {
  .enterprise-pager,
  .reimbursement-pager {
    align-items: stretch;
    flex-direction: column;
  }

  .enterprise-pager > div:last-child,
  .reimbursement-pager > div:last-child {
    display: grid;
    grid-template-columns: 1fr 1fr;
  }
}
